Careers at HunterCare Health

Location: Lawton, Oklahoma (Hybrid)

Job Title: Mobile Phlebotomist/Specimen Collector

Travel Required: Altus, Duncan, and surrounding areas

***Mileage Reimbursement Provided

Position Summary

We are seeking a reliable and compassionate Mobile/Clinic Phlebotomist to join our team. This hybrid position combines mobile specimen collection with in-clinic patient care responsibilities. The ideal candidate will perform blood and urine collections, work closely with clinic and pharmacy staff, and assist with patient injections and other clinical support duties.

Injection experience is preferred but not required. Training will be provided.

Schedule

• Full-Time
• Monday through Friday
• Clinic hours: 8:00 AM to 5:00 PM
• Occasional mobile home collections based on company and client needs

Responsibilities

• Perform blood and urine specimen collections
• Accurately label, process, and prepare specimens for transport
• Verify patient identity and maintain accurate documentation
• Provide excellent patient care and customer service
• Administer injections according to training and company policy
• Obtain vital signs as needed
• Follow HIPAA, safety, and infection control standards
• Work independently and travel between assigned locations

Requirements

• High School Diploma or GED
• Phlebotomy certification preferred
• Valid driver’s license and reliable transportation
• Strong communication and organizational skills
• Ability to work independently and travel as needed
• Must pass background check and drug screening

Join our team and make a difference by providing quality patient care throughout Southwest Oklahoma!

Location: Oklahoma City (Hybrid)

Job Title: Mobile Phlebotomist/Specimen Collector

Position Summary

The Mobile Phlebotomist/Specimen Collector is responsible for collecting blood and other specimens from patients in various settings, including patient homes, physician offices, clinics, assisted living facilities, nursing facilities, and other client locations. Responsibilities include patient identification, specimen collection, specimen processing, accurate documentation, maintaining specimen integrity, and transporting specimens to the laboratory in accordance with company policies and regulatory requirements.

The Mobile Phlebotomist is often the primary point of contact for patients and clients and is expected to provide courteous, professional service while ensuring accurate specimen collection, patient confidentiality, and compliance with company policies and procedures.

Work Schedule

Full-Time- Monday through Friday, 8:00 AM to 5:00 PM

At the discretion of the company and based upon operational or client needs:

• Work schedules, locations, and assigned routes may change.
• Occasional overtime, early morning, evening, or weekend work may be required.
• Additional travel may be required to support company operations.

Patient Care and Collection

• Verify patient identity using approved identifiers.
• Review and confirm test orders before specimen collection.
• Perform venipuncture blood collection procedures.
• Collect urine specimens and other specimen types as assigned.
• Assess patients and determine the most appropriate collection technique.
• Ensure patient comfort throughout the collection process.
• Monitor patients for adverse reactions during and after collection.
• Provide patients with post-collection instructions and aftercare information.

Specimen Handling and Processing

• Properly label all specimens at the time of collection.
• Verify specimen accuracy and completeness prior to transport.
• Process specimens according to established procedures.
• Centrifuge and prepare specimens when required.
• Package specimens for transport following company and regulatory requirements.
• Maintain specimen integrity throughout collection, storage, and transportation.
• Deliver specimens to designated laboratory locations within established timeframes.

Documentation and Compliance

• Complete all required mileage logs, ABN forms, manifests, misc. logs and or forms
• Maintain compliance with HIPAA, OSHA, CLIA, and company policies.
• Protect patient privacy and confidentiality at all times.
• Report specimen issues, incidents, and patient concerns to management promptly.
• Follow all infection control and safety procedures.

Mobile Operations

• Travel to assigned collection sites throughout the service area.
• Maintain adequate collection of supplies and inventory.
• Ensure company equipment is properly maintained and accounted for.
• Follow assigned collection schedules and routes.
• Communicate schedule changes, delays, or issues to supervisors promptly.

Customer Service

• Provide exceptional customer service to patients and clients.
• Maintain professionalism while representing the company.
• Foster positive working relationships with client staff.
• Address patient concerns professionally and courteously.
• Refrain from discussing confidential company matters with client personnel.

Required Skills

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Strong organizational and time management skills.
• Ability to prioritize and manage multiple tasks.
• Attention to detail and accuracy.
• Ability to follow written and verbal instructions.
• Basic computer proficiency
• Ability to maintain professionalism in a variety of patient care environments.

Required

• High School Diploma or GED.
• Valid driver’s license with acceptable driving record.
• Ability to legally work in the United States.
• Ability to travel throughout assigned service areas.
• Ability to work assigned schedule and maintain regular attendance.

Preferred

• National phlebotomy certification through ASCP, AMT, NCCT, NHA, or equivalent.
• Previous phlebotomy or specimen collection experience.
• Experience working in mobile healthcare, laboratory, or clinical settings.

Physical Requirements

• Ability to stand, walk, bend, kneel, squat, and reach throughout the workday.
• Ability to sit and drive for extended periods.
• Ability to frequently enter and exit a vehicle during the workday.
• Ability to lift, carry, push, and pull up to 25 pounds.
• Sufficient manual dexterity to perform venipuncture and specimen collection procedures.
• Ability to see, hear, and communicate effectively with patients and staff.

Conditions of Employment

Employment is contingent upon:

• Successful completion of a pre-employment drug screen.
• Successful completion of a criminal background check.
• Acceptable motor vehicle record review.
• Maintenance of a valid driver’s license.
• Compliance with all company policies and regulatory requirements.

Location: Oklahoma City, Oklahoma

Job Title: Laboratory Technician

Coordinated Care Health Solutions, LLC, is a specialized laboratory with state-of-the-art equipment designed to meet the needs of patient healthcare and compliance with medication management. Routine blood and urine testing provides documentation to evaluate both physical health and compliance with a prescribed drug regimen. We are a dynamic and rapidly growing organization, committed to excellence in laboratory diagnostics and patient care.  Our team operates in a collaborative and supportive environment, fostering a culture of innovation, integrity, and professional growth.

Position Summary

Coordinated Care Health Solutions, LLC is seeking a skilled and detail-oriented Medical Laboratory Technician to join our growing team. This role involves performing a variety of technical laboratory functions to support patient care and medication compliance.

Work Schedule

Full-Time- Monday through Friday, 8:00 AM to 5:00 PM

Key Responsibilities:

• Conduct laboratory testing in chemistry, hematology, urinalysis, immunology, and microbiology.
• Accurately report test results in accordance with clinic protocols, including prompt notification of abnormal findings to providers or nursing staff.
• Ensure proper specimen collection, sampling integrity, and accurate documentation.
• Maintain and calibrate laboratory equipment, ensuring sterility and operational readiness.
• Adhere to all laboratory policies, CLIA standards, and OSHA regulations.

Essential Qualifications:

• Strong understanding of medical laboratory principles, procedures, and safety standards.
• Familiarity with CLIA and OSHA regulations.
• Proficient in the use and maintenance of laboratory equipment.
• High level of accuracy and attention to detail.
• Commitment to confidentiality and compliance with HIPAA regulations.
• Strong communication skills
• Able to Multi-task a must.

Education & Experience:

• Associate degree in a Physical or Biological Science (or higher) preferred.
• Prior experience in clinical laboratory testing, including specimen preparation and result reporting.
• Experience in hematology and blood chemistry is highly desirable.

Certification & Licensure:

• Valid driver’s license required.
• Must maintain continuing education (CE) requirements.
• MLT (ASCP) certification preferred.
• (Must present required Certification, degree, Licensure upon Hire)
• Must be legally authorized to work in the United States.

Physical Requirements and Working Conditions

• Work is performed in a climate-controlled laboratory environment.
• Requires prolonged periods of standing, sitting, and performing repetitive laboratory tasks.
• Ability to lift and carry up to 25-50 pounds.
• Ability to bend, squat, kneel, and perform tasks requiring manual dexterity and fine motor skills.
• Must possess adequate visual acuity and hearing necessary for laboratory operations.

Employment Requirements

• Must be legally authorized to work in the United States.

• Successful completion of a pre-employment drug screening.
• Favorable background check.
• Maintenance of required certifications, licensure, continuing education, and valid driver’s license throughout employment.

 

 

Location: Pharmacy located in Oklahoma City

Job Title: Travel Pharmacy Technician

Job Description

The Pharmacy Technician will assist the Pharmacist in accomplishing the technical components of the pharmacy
business which will include, but not limited to: measuring, mixing, counting, labeling, recording amounts and dosages of
medications. When appropriate or as needed, the Technician may be asked to perform the duties of a Data Entry
Pharmacy Technician.

Shift and Hours:

– Full Time
– Monday thru Friday
– 8am – 6pm
– Part Time

At the discretion of the company and upon company needs
– Schedules, including the days of week, are subject to change upon shift or customer needs

Essential Duties and Responsibilities:

• Answering incoming phone calls
• Data Entry
• Receive and store incoming inventory or supplies, verify quantities against invoices, reporting any discrepancies
  immediately to the pharmacist.
• Inform Pharmacist or supervisor of stock needs and shortages
• Accurately fill bottles / bubble cards or Medicine On Time containers with prescribed medications and affix labels
• Assist Pharmacist with the accurate record keeping of CDS inventory
• Prepackage and label unit-dose packaging of medications
• Take verbal authorizations from prescriber’s office for refill of non-controlled prescriptions with no changes to
  strength or directions
• Communicate effectively and appropriately to pharmacy staff of any needs
• Assists with record maintenance according to state, federal and company policies and procedures
• Other duties as assigned

Skills:

•  Ability to work independently, meet deadlines and be flexible
• Must possess good mathematical skills. Able to add, subtract, multiply and divide in all units of measure, this may include using whole numbers, common fractions and decimals
• Must possess good time management skills
• Must possess excellent written and verbal communication skills
• Able to follow written and oral instruction efficiently and effectively
• Must be dedicated to providing exceptional customer service
• Be familiar with brand/generic drug names and general pharmacy terminology

Requirements:

• Must complete annual HIPPA training
• High School diploma or equivalent
• Must be legally able to work in the United States
• Oklahoma State Board of Pharmacy Technician Permit without disciplinary restrictions
• Experience with pharmacy computer software
• Must complete required Oklahoma State Board of Pharmacy training according to the standards of the board
• Must complete any other job-related training that may occur
• Technician must abide by all state and federal laws regarding the appropriate labeling and dispensing of  prescription medications
• Ability to work agreed upon schedule
• Must be punctual and dependable for assigned shifts

Physical Demands:

• Must be able to sit for extended periods of time.
• Must be able to type & look at computer screen for extended periods of time.
• Occasional lifting of file boxes, computer paper, computer prescription labels or other work-related supplies to perform job.

Work Environment:

A travel pharmacy tech can expect fast paced work that is repetitive in a clinical setting. Must be able to handle multiple tasks (Data Entry, answering telephone, waiting on customers, etc.) while meeting a daily deadline to assure all scripts are entered for next day delivery.

This position may include early morning hours or late evening hours, usually 3 of the 5 days a week. (Paid travel time and transportation provided)

 

Location: Altus, Oklahoma City

Job Title: Pharmacy Technician – Patient Services & Outreach

Full Time | Monday–Friday

Job Description

The Pharmacy Technician will be responsible for accurately and efficiently processing medication orders, maintaining accurate patient information, communicating with patients and healthcare professionals, and providing exceptional customer service.

An important part of this position will also be patient engagement and pharmacy service promotion. The technician will introduce new patients and clients to the pharmacy’s available services, educate them about appropriate pharmacy programs and offerings, and help connect them with services that may benefit their pharmacy-care needs. The goal is to ensure that every new patient understands the services available to them while helping build long-term relationships with Hunter’s Precision Pharmacy.

The Pharmacy Technician works under the direct supervision of a pharmacist and must perform all duties in accordance with applicable state and federal laws, regulations, and company policies.

Shift and Hours:

• Full Time
• Monday through Friday
• Schedule may vary based on patient, facility, and pharmacy needs.
• Some travel may be required and may include early morning or late evening hours.
• Travel time is paid, and transportation is provided when travel is required.

Essential Duties and Responsibilities:

Pharmacy Operations

• Enter medication orders promptly and accurately into the company’s pharmacy software system.
• Verify that prescription and medication-order information is complete and accurate according to applicable laws, regulations, and company procedures.
• Update patient profiles with required demographic, allergy, medication, therapy, and other relevant information.
• Process prescription information accurately and efficiently to meet daily production and delivery deadlines.
• Communicate with pharmacists, patients, facilities, clinic staff, and other healthcare professionals regarding prescription and medication-order issues.
• Notify appropriate personnel of inventory shortages, special orders, recalls, missing information, or other issues that may affect medication processing or delivery.
• Assist with locating lost, delayed, or missed orders.
• Answer inbound calls from patients, facilities, clinics, and other customers.
• Manage prescription signature logs and other required documentation.
• Receive and store incoming prescriptions and pharmacy-related materials.
• Verify quantities against manifests and assist with inventory control.
• Monitor inventory for outdated or expired medications and follow company procedures for appropriate handling.
• Handle cash and credit-card transactions when applicable and accurately document sales information.
• Maintain accurate records and documentation.

Patient Service & Relationship Building

• Provide professional, courteous, and compassionate customer service to patients, facilities, clinic staff, and healthcare providers.
• Build positive relationships with patients and clients that encourage trust, loyalty, and continued use of Hunter’s Precision Pharmacy.
• Respond promptly to customer questions and concerns and refer clinical or medication-related questions to the pharmacist when appropriate.
• Identify patient service concerns and work with the pharmacy team to resolve them.
• Maintain a patient-focused attitude while working in a fast-paced clinical environment.
• Protect patient privacy and maintain confidentiality at all times.

New Patient Onboarding & Pharmacy Service Promotion

• Introduce all new patients and clients to Hunter’s Precision Pharmacy and the services available to them.
• Explain pharmacy services, programs, delivery options, and other applicable offerings in a clear and patient-friendly manner.
• Identify opportunities where patients may benefit from additional pharmacy services and communicate those opportunities to the pharmacist or appropriate team member.
• Assist patients with pharmacy-service enrollment and onboarding as directed and permitted by applicable law and company policy.
• Follow up with new patients as appropriate to ensure they understand how to access and utilize pharmacy services.
• Build strong relationships with new patients and facility/clinic contacts to encourage long-term use of Hunter’s Precision Pharmacy.
• Support pharmacy initiatives designed to increase patient engagement, retention, referrals, and awareness of available pharmacy services.
• Participate in community outreach, facility visits, and other patient or client engagement activities as assigned.
• Consistently represent Hunter’s Precision Pharmacy in a professional and positive manner.

Teamwork & Compliance

• • Work under the direct supervision of a pharmacist and follow pharmacist direction.
  • Maintain compliance with applicable Oklahoma pharmacy regulations and federal laws.
  • Follow HIPAA and all company privacy and confidentiality policies.
  • Maintain required pharmacy technician credentials and complete required training.
  • Follow established procedures for prescription processing, documentation, medication handling, and patient communication.
  • Communicate effectively with pharmacists, technicians, patients, facilities, and healthcare providers.
  • Assist other members of the pharmacy team as needed to meet patient and operational needs.

Qualifications & Skills

The successful candidate should be:

• Dependable, honest, energetic, caring, and patient-focused.
• Comfortable working independently and taking initiative.
• Able to work effectively with limited direct supervision.
• Able to prioritize multiple tasks while meeting daily deadlines.
• Highly organized and detail-oriented.
• Comfortable communicating with patients, healthcare professionals, facilities, and coworkers.
• Able to provide exceptional customer service.
• Able to build professional relationships with patients and clients.
• Comfortable educating patients about pharmacy services.
• Able to recognize opportunities to connect patients with appropriate pharmacy services.
• Proficient in written and verbal communication.
• Familiar with brand and generic medication names and general pharmacy terminology.
• Comfortable using pharmacy computer software.
• Possess intermediate typing/keyboarding skills.
• Able to read and interpret prescription and medication orders.
• Able to perform basic mathematical calculations involving whole numbers, fractions, decimals, and measurements.

Requirements

• High school diploma or equivalent.
• Oklahoma Pharmacy Technician Permit preferred and must meet applicable Oklahoma requirements.
• Minimum of 1 year of pharmacy technician or pharmacy data-entry experience preferred.
• Retail, long-term care, closed-door, specialty, or clinical pharmacy experience preferred.
• Experience with pharmacy computer software.
• Must complete required Oklahoma State Board of Pharmacy technician training and requirements.
• Must complete all required company and job-related training.
• Must comply with all applicable state and federal laws governing pharmacy operations, prescription processing, labeling, and dispensing.
• Must understand and follow HIPAA regulations.
• Must successfully complete required pre-employment background and driving-record checks.
• Must successfully complete required pre-employment drug screening.
• Must be willing and able to travel when required.
• Must be punctual, dependable, and able to work the agreed-upon schedule.

Physical Demands

• Ability to sit and work at a computer for extended periods.
• Ability to type and view a computer screen for extended periods.
• Ability to stand and walk as required during normal pharmacy operations.
• Occasional lifting of file boxes, paper, prescription supplies, labels, and other work-related materials.
• Ability to perform repetitive computer and pharmacy-related tasks.

Work Environment

The Pharmacy Technician can expect a fast-paced, deadline-driven clinical pharmacy environment. The position requires the ability to manage multiple responsibilities simultaneously, including prescription data entry, telephone calls, patient and facility communication, inventory activities, documentation, and customer service.

The successful candidate must be able to maintain accuracy and attention to detail while meeting daily deadlines to ensure medication orders are processed appropriately and patients and facilities receive timely pharmacy services.

At Hunter’s Precision Pharmacy, we believe exceptional pharmacy service starts with exceptional patient service. Every interaction with a new patient is an opportunity to educate, build trust, and introduce patients to the services available to help support their pharmacy needs.

Location: Duncan, Oklahoma

Job Title: Pharmacy Technician – Patient Services & Outreach

Full Time | Monday–Friday

Job Description

The Pharmacy Technician will be responsible for accurately and efficiently processing medication orders, maintaining accurate patient information, communicating with patients and healthcare professionals, and providing exceptional customer service.

An important part of this position will also be patient engagement and pharmacy service promotion. The technician will introduce new patients and clients to the pharmacy’s available services, educate them about appropriate pharmacy programs and offerings, and help connect them with services that may benefit their pharmacy-care needs. The goal is to ensure that every new patient understands the services available to them while helping build long-term relationships with Hunter’s Precision Pharmacy.

The Pharmacy Technician works under the direct supervision of a pharmacist and must perform all duties in accordance with applicable state and federal laws, regulations, and company policies.

Shift and Hours:

• Full Time
• Monday through Friday
• Schedule may vary based on patient, facility, and pharmacy needs.
• Some travel may be required and may include early morning or late evening hours.
• Travel time is paid, and transportation is provided when travel is required.

Essential Duties and Responsibilities:

Pharmacy Operations

• Enter medication orders promptly and accurately into the company’s pharmacy software system.
• Verify that prescription and medication-order information is complete and accurate according to applicable laws, regulations, and company procedures.
• Update patient profiles with required demographic, allergy, medication, therapy, and other relevant information.
• Process prescription information accurately and efficiently to meet daily production and delivery deadlines.
• Communicate with pharmacists, patients, facilities, clinic staff, and other healthcare professionals regarding prescription and medication-order issues.
• Notify appropriate personnel of inventory shortages, special orders, recalls, missing information, or other issues that may affect medication processing or delivery.
• Assist with locating lost, delayed, or missed orders.
• Answer inbound calls from patients, facilities, clinics, and other customers.
• Manage prescription signature logs and other required documentation.
• Receive and store incoming prescriptions and pharmacy-related materials.
• Verify quantities against manifests and assist with inventory control.
• Monitor inventory for outdated or expired medications and follow company procedures for appropriate handling.
• Handle cash and credit-card transactions when applicable and accurately document sales information.
• Maintain accurate records and documentation.

Patient Service & Relationship Building

• Provide professional, courteous, and compassionate customer service to patients, facilities, clinic staff, and healthcare providers.
• Build positive relationships with patients and clients that encourage trust, loyalty, and continued use of Hunter’s Precision Pharmacy.
• Respond promptly to customer questions and concerns and refer clinical or medication-related questions to the pharmacist when appropriate.
• Identify patient service concerns and work with the pharmacy team to resolve them.
• Maintain a patient-focused attitude while working in a fast-paced clinical environment.
• Protect patient privacy and maintain confidentiality at all times.

New Patient Onboarding & Pharmacy Service Promotion

• Introduce all new patients and clients to Hunter’s Precision Pharmacy and the services available to them.
• Explain pharmacy services, programs, delivery options, and other applicable offerings in a clear and patient-friendly manner.
• Identify opportunities where patients may benefit from additional pharmacy services and communicate those opportunities to the pharmacist or appropriate team member.
• Assist patients with pharmacy-service enrollment and onboarding as directed and permitted by applicable law and company policy.
• Follow up with new patients as appropriate to ensure they understand how to access and utilize pharmacy services.
• Build strong relationships with new patients and facility/clinic contacts to encourage long-term use of Hunter’s Precision Pharmacy.
• Support pharmacy initiatives designed to increase patient engagement, retention, referrals, and awareness of available pharmacy services.
• Participate in community outreach, facility visits, and other patient or client engagement activities as assigned.
• Consistently represent Hunter’s Precision Pharmacy in a professional and positive manner.

Teamwork & Compliance

• • Work under the direct supervision of a pharmacist and follow pharmacist direction.
  • Maintain compliance with applicable Oklahoma pharmacy regulations and federal laws.
  • Follow HIPAA and all company privacy and confidentiality policies.
  • Maintain required pharmacy technician credentials and complete required training.
  • Follow established procedures for prescription processing, documentation, medication handling, and patient communication.
  • Communicate effectively with pharmacists, technicians, patients, facilities, and healthcare providers.
  • Assist other members of the pharmacy team as needed to meet patient and operational needs.

Qualifications & Skills

The successful candidate should be:

• Dependable, honest, energetic, caring, and patient-focused.
• Comfortable working independently and taking initiative.
• Able to work effectively with limited direct supervision.
• Able to prioritize multiple tasks while meeting daily deadlines.
• Highly organized and detail-oriented.
• Comfortable communicating with patients, healthcare professionals, facilities, and coworkers.
• Able to provide exceptional customer service.
• Able to build professional relationships with patients and clients.
• Comfortable educating patients about pharmacy services.
• Able to recognize opportunities to connect patients with appropriate pharmacy services.
• Proficient in written and verbal communication.
• Familiar with brand and generic medication names and general pharmacy terminology.
• Comfortable using pharmacy computer software.
• Possess intermediate typing/keyboarding skills.
• Able to read and interpret prescription and medication orders.
• Able to perform basic mathematical calculations involving whole numbers, fractions, decimals, and measurements.

Requirements

• High school diploma or equivalent.
• Oklahoma Pharmacy Technician Permit preferred and must meet applicable Oklahoma requirements.
• Minimum of 1 year of pharmacy technician or pharmacy data-entry experience preferred.
• Retail, long-term care, closed-door, specialty, or clinical pharmacy experience preferred.
• Experience with pharmacy computer software.
• Must complete required Oklahoma State Board of Pharmacy technician training and requirements.
• Must complete all required company and job-related training.
• Must comply with all applicable state and federal laws governing pharmacy operations, prescription processing, labeling, and dispensing.
• Must understand and follow HIPAA regulations.
• Must successfully complete required pre-employment background and driving-record checks.
• Must successfully complete required pre-employment drug screening.
• Must be willing and able to travel when required.
• Must be punctual, dependable, and able to work the agreed-upon schedule.

Physical Demands

• Ability to sit and work at a computer for extended periods.
• Ability to type and view a computer screen for extended periods.
• Ability to stand and walk as required during normal pharmacy operations.
• Occasional lifting of file boxes, paper, prescription supplies, labels, and other work-related materials.
• Ability to perform repetitive computer and pharmacy-related tasks.

Work Environment

The Pharmacy Technician can expect a fast-paced, deadline-driven clinical pharmacy environment. The position requires the ability to manage multiple responsibilities simultaneously, including prescription data entry, telephone calls, patient and facility communication, inventory activities, documentation, and customer service.

The successful candidate must be able to maintain accuracy and attention to detail while meeting daily deadlines to ensure medication orders are processed appropriately and patients and facilities receive timely pharmacy services.

At Hunter’s Precision Pharmacy, we believe exceptional pharmacy service starts with exceptional patient service. Every interaction with a new patient is an opportunity to educate, build trust, and introduce patients to the services available to help support their pharmacy needs.

Location: Lawton, Oklahoma

Job Title: Pharmacy Technician – Patient Services & Outreach

Full Time | Monday–Friday

Job Description

The Pharmacy Technician will be responsible for accurately and efficiently processing medication orders, maintaining accurate patient information, communicating with patients and healthcare professionals, and providing exceptional customer service.

An important part of this position will also be patient engagement and pharmacy service promotion. The technician will introduce new patients and clients to the pharmacy’s available services, educate them about appropriate pharmacy programs and offerings, and help connect them with services that may benefit their pharmacy-care needs. The goal is to ensure that every new patient understands the services available to them while helping build long-term relationships with Hunter’s Precision Pharmacy.

The Pharmacy Technician works under the direct supervision of a pharmacist and must perform all duties in accordance with applicable state and federal laws, regulations, and company policies.

Shift and Hours:

• Full Time
• Monday through Friday
• Schedule may vary based on patient, facility, and pharmacy needs.
• Some travel may be required and may include early morning or late evening hours.
• Travel time is paid, and transportation is provided when travel is required.

Essential Duties and Responsibilities:

Pharmacy Operations

• Enter medication orders promptly and accurately into the company’s pharmacy software system.
• Verify that prescription and medication-order information is complete and accurate according to applicable laws, regulations, and company procedures.
• Update patient profiles with required demographic, allergy, medication, therapy, and other relevant information.
• Process prescription information accurately and efficiently to meet daily production and delivery deadlines.
• Communicate with pharmacists, patients, facilities, clinic staff, and other healthcare professionals regarding prescription and medication-order issues.
• Notify appropriate personnel of inventory shortages, special orders, recalls, missing information, or other issues that may affect medication processing or delivery.
• Assist with locating lost, delayed, or missed orders.
• Answer inbound calls from patients, facilities, clinics, and other customers.
• Manage prescription signature logs and other required documentation.
• Receive and store incoming prescriptions and pharmacy-related materials.
• Verify quantities against manifests and assist with inventory control.
• Monitor inventory for outdated or expired medications and follow company procedures for appropriate handling.
• Handle cash and credit-card transactions when applicable and accurately document sales information.
• Maintain accurate records and documentation.

Patient Service & Relationship Building

• Provide professional, courteous, and compassionate customer service to patients, facilities, clinic staff, and healthcare providers.
• Build positive relationships with patients and clients that encourage trust, loyalty, and continued use of Hunter’s Precision Pharmacy.
• Respond promptly to customer questions and concerns and refer clinical or medication-related questions to the pharmacist when appropriate.
• Identify patient service concerns and work with the pharmacy team to resolve them.
• Maintain a patient-focused attitude while working in a fast-paced clinical environment.
• Protect patient privacy and maintain confidentiality at all times.

New Patient Onboarding & Pharmacy Service Promotion

• Introduce all new patients and clients to Hunter’s Precision Pharmacy and the services available to them.
• Explain pharmacy services, programs, delivery options, and other applicable offerings in a clear and patient-friendly manner.
• Identify opportunities where patients may benefit from additional pharmacy services and communicate those opportunities to the pharmacist or appropriate team member.
• Assist patients with pharmacy-service enrollment and onboarding as directed and permitted by applicable law and company policy.
• Follow up with new patients as appropriate to ensure they understand how to access and utilize pharmacy services.
• Build strong relationships with new patients and facility/clinic contacts to encourage long-term use of Hunter’s Precision Pharmacy.
• Support pharmacy initiatives designed to increase patient engagement, retention, referrals, and awareness of available pharmacy services.
• Participate in community outreach, facility visits, and other patient or client engagement activities as assigned.
• Consistently represent Hunter’s Precision Pharmacy in a professional and positive manner.

Teamwork & Compliance

• • Work under the direct supervision of a pharmacist and follow pharmacist direction.
  • Maintain compliance with applicable Oklahoma pharmacy regulations and federal laws.
  • Follow HIPAA and all company privacy and confidentiality policies.
  • Maintain required pharmacy technician credentials and complete required training.
  • Follow established procedures for prescription processing, documentation, medication handling, and patient communication.
  • Communicate effectively with pharmacists, technicians, patients, facilities, and healthcare providers.
  • Assist other members of the pharmacy team as needed to meet patient and operational needs.

Qualifications & Skills

The successful candidate should be:

• Dependable, honest, energetic, caring, and patient-focused.
• Comfortable working independently and taking initiative.
• Able to work effectively with limited direct supervision.
• Able to prioritize multiple tasks while meeting daily deadlines.
• Highly organized and detail-oriented.
• Comfortable communicating with patients, healthcare professionals, facilities, and coworkers.
• Able to provide exceptional customer service.
• Able to build professional relationships with patients and clients.
• Comfortable educating patients about pharmacy services.
• Able to recognize opportunities to connect patients with appropriate pharmacy services.
• Proficient in written and verbal communication.
• Familiar with brand and generic medication names and general pharmacy terminology.
• Comfortable using pharmacy computer software.
• Possess intermediate typing/keyboarding skills.
• Able to read and interpret prescription and medication orders.
• Able to perform basic mathematical calculations involving whole numbers, fractions, decimals, and measurements.

Requirements

• High school diploma or equivalent.
• Oklahoma Pharmacy Technician Permit preferred and must meet applicable Oklahoma requirements.
• Minimum of 1 year of pharmacy technician or pharmacy data-entry experience preferred.
• Retail, long-term care, closed-door, specialty, or clinical pharmacy experience preferred.
• Experience with pharmacy computer software.
• Must complete required Oklahoma State Board of Pharmacy technician training and requirements.
• Must complete all required company and job-related training.
• Must comply with all applicable state and federal laws governing pharmacy operations, prescription processing, labeling, and dispensing.
• Must understand and follow HIPAA regulations.
• Must successfully complete required pre-employment background and driving-record checks.
• Must successfully complete required pre-employment drug screening.
• Must be willing and able to travel when required.
• Must be punctual, dependable, and able to work the agreed-upon schedule.

Physical Demands

• Ability to sit and work at a computer for extended periods.
• Ability to type and view a computer screen for extended periods.
• Ability to stand and walk as required during normal pharmacy operations.
• Occasional lifting of file boxes, paper, prescription supplies, labels, and other work-related materials.
• Ability to perform repetitive computer and pharmacy-related tasks.

Work Environment

The Pharmacy Technician can expect a fast-paced, deadline-driven clinical pharmacy environment. The position requires the ability to manage multiple responsibilities simultaneously, including prescription data entry, telephone calls, patient and facility communication, inventory activities, documentation, and customer service.

The successful candidate must be able to maintain accuracy and attention to detail while meeting daily deadlines to ensure medication orders are processed appropriately and patients and facilities receive timely pharmacy services.

At Hunter’s Precision Pharmacy, we believe exceptional pharmacy service starts with exceptional patient service. Every interaction with a new patient is an opportunity to educate, build trust, and introduce patients to the services available to help support their pharmacy needs.

Location: Located in Oklahoma City

Job Title: MyCare Logistics Tech Level 1 (Entry Level)

Responsibilities:
The MyCare Logistics Tech will set up, clean, validate and ship out all iPads in the MyCare system. The Logistics Tech will
understand the operation of the iPad and be able to provide basic support on the operation of the devices. There will be
some entry-level troubleshooting and ticket support. The MyCare Logistics Tech Level 1 reports to the Director of
Technology.

Essential Job Functions:

• Scan in all new iPads and enter information into a database or spreadsheet.
• Asset tag all new iPads and enter data into a database or spreadsheet.
• Move all newly inventoried devices into iPad warehouse.
• Inventory and clean all Refurbished iPads.
• Validate functionality and operability of refurbished iPads.
• Record into a spreadsheet or database the state of the refurbished iPads.
• Re-case and tag as needed all refurbished iPads and set them up for shipping.
• Complete manifests on orders that have been handed off.
• Pack and ship with manifest orders as they are handed off for fulfillment.
• Handoff manifests completed for Logistics Tech Level 2
• Answer incoming MyCare phone calls and enter support requests via the ticket portal.
• Periodically throughout the day review and respond to basic support tickets in the ticket portal.
• Escalate tickets to Logistics Tech 2 when they can’t be resolved with basic troubleshooting.
• Break down boxes from incoming orders and take out bulk trash created daily.
• Keep the MyCare work area clean of major trash and/or debris created from shipping materials daily.
• Must be able to drive company-provided auto to client sites to deliver and/or pick up iPads

Knowledge, Skills, and Abilities:

• Exhibit proficiency in Microsoft platforms from Windows 10 to Windows 11 and Microsoft Office 365.
• Exhibit proficiency in Apple platforms from IOS to OS.
• Excellent attention to detail, listening, and communication skills, self-motivated with strong organizational and
  teamwork skills; and strong written and verbal communication skills.
• Properly handle documents, emails, or phone calls according to appropriate regulations and guidance, including
  but not limited to, HIPAA.
• React promptly and appropriately to security-related incidents, regulations, and policies.
• Adhere to all applicable government and security requirements, processes, and regulations.
• Exhibit effective and professional interpersonal skills including written and oral communications.
• Must be customer service oriented.
• Must be willing to meet customer deadlines.

Special Requirements:

• Logistics Tech must be willing and able to perform all job duties and related travel normally associated with this
  position.
• Successful completion of HIPAA compliance testing and certification.
• Valid driver’s license.

Physical Requirements:

• Able to lift/carry up to 50 pounds.
• Ability to bend at the waist, squat.
• Ability to work with hands, see and hear.
• Must be able to stand for periods of time.

Conditions of Employment:

• Contingent upon a favorable background check.
• Contingent on passing a pre-employment drug screening.
• Must maintain a valid driver’s license.

The above primary duties, responsibilities, and position requirements are not all-inclusive. The Logistics Tech Level 1 can
expect the working environment to be in a well-lit office setting, performing some work that is repetitive in nature,
requiring a great deal of attention to detail.